UX audit & product discovery
Find where revenue leaks.
A fixed-scope audit of your live product. We find the hidden friction and hand you a prioritised roadmap to fix it.
- Fixed price · from €5,000
- 2–3 week sprint
- Live products losing users or momentum
(01) The problem
Numbers drop. Nobody knows why.
Sign-ups stall, users churn and the team argues about the cause. Without evidence every fix is a guess, and guesses are expensive to build.
Drop-off with no clear cause
Analytics show where users leave, not why.Opinions over evidence
The roadmap follows the loudest voice in the room.Redesigns that don’t move metrics
Months of work, same conversion.Support tickets piling up
The same confusion, reported again and again.
(02) What you get
Evidence you can act on.
Analytics review
Funnels, cohorts and events examined to find where users drop and estimate what it costs.
User research
Interviews and usability tests with real users to see why they struggle, on the audit + research option.
Heuristic audit
A screen-by-screen review against proven usability and accessibility standards.
Prioritised roadmap
Every issue ranked by impact and effort, with quick wins flagged to tackle first.
(03) How it runs
Three weeks to clarity.
Week 1
Data
Access to analytics, recordings and support logs. We map the funnels that matter.Heuristics
A structured review of key journeys on desktop and mobile.Week 2
Research
Five to eight sessions watching real people use the product (audit + research).Synthesis
Findings grouped into themes, with evidence for each.Week 3
Roadmap
Issues ranked by impact and effort, with design direction for the biggest ones.
Readout
A live walkthrough with your team, the full report and, with research, session highlights. Run the roadmap with us or in-house.
(04) Why this way
Fix causes, not symptoms.
Audit sprintOur way
- Starting pointData and real users
- Time to answers2–3 weeks
- OutcomeA ranked, evidence-backed roadmap
- RiskLow: from €5,000, fixed
Redesign on instinctThe usual way
- Starting pointOpinions and trends
- Time to answersMonths before results
- OutcomeA new look, same problems
- RiskHigh: a big build on an unproven bet
(05) Engagement
Small scope. Clear answers.
UX auditFrom
€5,000
Analytics, heuristics and accessibility review, a prioritised roadmap and a live readout.
Audit + researchFrom
€9,000
Adds 5–8 moderated user sessions. Recruitment and participant incentives are included.
Timeline
2–3 weeks
From access to readout. Hard-to-reach users can take longer to recruit.
Format
Live readout
Findings walked through with your whole team.
Not sure it fits? Let’s look at your case together.
Book a 30-min call (opens in a new tab)(07) Other services
Other ways we help.
- Founders shaping an idea or preparing to raise
Pitch deck & product concept
Fixed-price sprint · 4 weeks - Funded teams ready to launch
MVP design & development
Fixed price or dedicated team - Mature products hitting a growth ceiling
Product rebuild & redesign
Fixed-price phases · design and dev - Scale-ups & enterprise
Dedicated product team
Monthly team · 30-day notice - Teams buried in manual work
AI automation
Fixed-price pilot, then scale - Sites outgrowing a legacy CMS
Legacy website migration
Fixed-price migration · 6–12 weeks
